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Opportunity

Operational Analyst

Operations
location Cape Town
Full-Time
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About Fairtree:

Fairtree is a trusted investment partner with investment capabilities spanning global, private, and listed asset classes. We continually strive for investment excellence and to deliver high-quality returns to our investors, as we have done since our inception in 2003.

At the heart of everything we do at Fairtree is the purpose that the business exists to enrich the lives of all our stakeholders. We believe that Fairtree is a tool enabling us in our mission to put each of our stakeholders, through their dealings with or within Fairtree, in a better position to live their individual or collective callings.

We deliver on this purpose through our five core values: Excellence, Integrity, Growth, Real Relationships and Family. We strive to live these values every day and trust that they will drive every action or decision made at Fairtree in the best interest of all stakeholders.

The role:

Enrich the lives of all Fairtree stakeholders by contributing to the organisation’s growth and success and deepening our relationships with various stakeholders. Fairtree is a leading financial services firm committed to delivering exceptional investment solutions.

The team works closely with the Portfolio Managers, Distribution Team, Risk Team, the Trading Desk and external service providers on a day-to-day basis in order to achieve the highest level of impact to the business from utilising our combined knowledge base and skill as a team. The role requires a deep understanding of financial markets and instruments, contribute and promote robust operating procedures to create an efficient, responsive and process driven operations team. The Operations Analyst will report to the Operations Manager who reports into the Chief Operating Officer.

Main duties and responsibilities:

Process

  • Contribute to and promote robust operating procedures across the investment management business to create an efficient, responsive and process driven operations team.

  • Improve business understanding of operations processes and procedures.

  • Establish and promote enhanced business processes that ensure efficient and effective stakeholder delivery within set expectations and agreed performance standards in the area of accountability and the overall optimisation of the value chain for the business, including:
  1. Performance of reconciliations.
  2. Exception handling. Investigation of significant variances and effective resolution of reconciliation breaks and ad hoc challenges.
  3. Monitoring of the operations mailbox and timeous execution of stakeholder requests.
  4. Take responsibility for daily operational activities.
  5. Liaise with stakeholders, run daily operational activities, receive and execute requests timeously.
  6. Ensure timeous and correct recording of transactions.
  7. Liaise with stakeholders to keep them fully appraised of the progress of queries.
  • Reconciliation of trade and fund dealing activity, corporate action and Proxy voting management, cash management and spot FX instruction, reconciliation of cash, positions and performance.

People:

  • Share and transfer product, process and systems knowledge to colleagues.

  • Collaborate and work with internal teams to deliver required service levels.

  • Ensure achievement of own performance objectives.

  • Share information with other team members regarding successes, issues, trends and ideas.

  • Participate in own professional development and career path.

Ideal qualifications:

  • Bcom (Hons) preferred or appropriate finance qualification.

Ideal experience:

  • 2-5 years of experience in related role within the financial services industry. (Preferably experience working in operations in the fund management industry)

  • Experience with reconciliations and cash management.

  • Relevant computer skills and system experience.

  • Experience in a programming language would be advantageous, but not required.

  • Knowledge of working with custodians would be advantageous.

  • Relevant market knowledge.

Competencies and desired attributes:

  • Strong analytical skills and attention to detail.

  • Ability to problem solve.

  • Ability to work independently (self-starter) and collaboratively in the team in a fast-paced environment.

  • Proactive: Takes initiative to anticipate and address issues before they arise.

  • Detail-Oriented: Ensures accuracy and thoroughness in all tasks.

  • Output-Focused: Demonstrates a strong commitment to understanding and meeting the needs of stakeholders (internal or external)

  • Collaborative: Works effectively and managing the relationship with both internal teams and external stakeholders and service providers, fostering strong relationships.

  • Exceptional verbal and written communication skills, with the ability to engage confidently with teams and stakeholders.

  • Proficiency in Microsoft Office Suite (PowerPoint, Excel, Word).

Interested?

How to Apply

Please submit your resume and cover letter outlining your relevant experience and why you are a strong fit for this role to [email protected].

Fairtree is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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